St. Louis Managed Service Provider

goto-compu

As a Managed Service Provider (MSP) serving St. Louis Missouri and the Metro East area, GOTOCOMPU consists of various service offerings that provide affordable proactive IT management and support. Utilizing our unique framework for delivering IT services, GOTOCOMPU provides a range of services to keep your computer systems up, your people productive and the business on track.

We are the leading provider of Managed IT Services in St. Louis, Missouri and surrounding communities in the Metro East area including Belleville Illinois, Waterloo Illinois and Edwardsville Illinois.

GOTOCOMPU Features & Benefits

Proactive Approach
It is not just about monitoring to let you know that something is wrong or remote access to your systems to troubleshoot issues. It is about a proactive, preventative approach to keeping your systems up, running and available. By utilizing technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently. As the tasks run, valuable information is gathered to spot trends and patterns that are used to plan system changes or enhancements, reducing costly downtime and allowing systems and people to remain productive.

Fast & Reliable
GOTOCOMPU staff and services reduce the wait time when you need help. In the event that a problem does occur, the response time can often be within minutes. Our goal is to serve as your technology partner with a focus on providing solutions. By using a consultative approach to evaluate your business and technology needs, we can advise on the best solutions for your current and future needs. That is why our GOTOCOMPU services utilize a series of best practices we have developed over our years of experience.

24-hour Monitoring
GOTOCOMPU provides round the clock monitoring for your network. If problems should arise, they can be corrected shortly after they occur. In some cases, we can even correct problem areas before they pose a threat to your network.

Anti-virus Solution Included
CompuType’s GOTOCOMPU managed service solution is bundled with powerful and comprehensive anti-virus software. Once our solution is installed on your system, you can be assured that you always have the most current anti-virus protection and spyware defense.

Free Installation With Equipment Purchase
If you purchase new equipment from CompuType, we will install GOTOCOMPU at no extra charge and include a free 30-day trial of the product. After the free evaluation period, we’ll consult with you to see if you would like to set up a service plan that includes our GOTOCOMPU managed service solution. You’ll be glad you’ve chosen CompuType as your IT solution provider. We have the staff to keep your staff productive.

Patch Management
One of the more critical issues in network solutions is patch management. The goal of effective patch management is to create a consistently configured environment that is secure against known vulnerabilities in operating system and application software. Managing updates for all the applications and operating system versions used in a small company is fairly complicated. The situation becomes increasingly complex when additional platforms, availability requirements, and remote offices and workers are factored in. That’s why it is important to have a scheduling guideline and plan for a comprehensive patch management program. GOTOCOMPU provides the tools to allow you to establish a customized patch management approach for your system.

Inventory Reports
GOTOCOMPU provides comprehensive inventory reports so that you can keep track of your network and resources. It’s easy to see the model and configuration of each workstation, fileserver and peripheral. GOTOCOMPU even provides vital information such as hard drive space, toner utilization and other important facts about the equipment.

Remote Support
GOTOCOMPU is the ultimate tool for effective remote support of your network and all related resources. As long as you have an internet connection, GOTOCOMPU provides you the tools to establish a secure and easy remote login to access your network. Once logged in, you can perform many time-saving and cost-effective tasks that will keep your network performing at peak levels.